Returns & Exchanges
If you are not completely satisfied with a Aroma Store purchase or gift for any reason, please review our return, refund, and exchange policies below for purchases. In all cases, products must be returned in new and unopened condition.You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Any counterfeit and refurbished products (or shoddy and used items) have been detected, Aroma Store will definitely issue a double refund as a promise, such as you get APPLE WATCH SPORT 42MM WITH BLACK SPORT BAND - ,BRAND NEW, SEALED with its cost $159.99 for yourself and realize it is faulty, not as described or unfit your expectation, please report to our customer service and we will refund at $159.99*2= $319.98.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.